TERMS AND CONDITIONS
Effective Date: 6 May 2026
Entity: Paper Kite Wellness Collective
Jurisdiction: Australian Capital Territory (ACT), Australia
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1. INTRODUCTION
Welcome to Paper Kite Wellness Collective (“Paper Kite”, “we”, “our”, “us”).
These Terms and Conditions govern your use of our website, digital tools, member portals, wellness programs, mentoring services, workshops, downloadable materials, and any associated content or services provided by Paper Kite Wellness Collective.
By accessing our website, participating in our programs, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, you should not use our services or participate in our programs.
2. NATURE OF OUR SERVICES
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Paper Kite Wellness Collective provides:
• Wellness mentoring
• Human performance and resilience programs
• Educational and reflective tools
• Personal wellbeing frameworks and practices
• Group mentoring and guided conversations
• General wellness and lifestyle content
• Self-reflection and self-guided tracking tools
• Workshops, courses and digital resources
Our services are intended to support personal growth, resilience, wellbeing awareness, and behavioural reflection.
Our services are educational, mentoring-based and preventative in nature.
3. NOT CLINICAL OR MEDICAL SERVICES
Paper Kite Wellness Collective does not provide:
• Medical services
• Mental health treatment
• Clinical counselling
• Psychological therapy
• Psychiatric services
• Crisis intervention
• Medical diagnosis
• Health diagnosis
• Treatment plans
• Emergency support services
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Nothing provided through Paper Kite should be interpreted as medical, psychological, psychiatric, therapeutic, legal, financial, or clinical advice.
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Participation in any Paper Kite service does not establish a clinician-patient relationship or therapeutic relationship.
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If you require clinical support, diagnosis, treatment, emergency assistance, or mental health intervention, you should seek assistance from an appropriately qualified health professional, emergency service, or crisis support provider immediately.
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Where appropriate, Paper Kite may encourage or support participants to connect with qualified professionals such as:
• General Practitioners (GPs)
• Psychologists
• Psychiatrists
• Counsellors
• Nutritionists
• Exercise physiologists
• Allied health practitioners
Any such referral or recommendation is guidance only, and the decision to engage any professional remains entirely your responsibility.
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4. VOLUNTARY PARTICIPATION
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Participation in Paper Kite programs and services is entirely voluntary.
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You acknowledge and agree that:
• You remain fully responsible for your own decisions, actions, wellbeing, and outcomes
• You choose how and whether to apply any information, tools, reflections, or guidance provided
• You may stop participating at any time
• You are responsible for determining whether participation is suitable for you
• You participate at your own discretion and risk
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All Paper Kite tools, reflections, exercises, and conversations are invitations for personal reflection only.
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You acknowledge that self-reflection, wellbeing discussions, and personal growth activities may occasionally bring awareness to emotions, thoughts, or experiences that may feel uncomfortable.
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5. PERSONAL RESPONSIBILITY
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You acknowledge that:
• Your wellbeing decisions remain your responsibility
• Paper Kite does not guarantee outcomes, results, or personal transformations
• Individual experiences vary significantly
• Any actions you take based on our content or mentoring are undertaken voluntarily and at your own risk
You agree to seek appropriate professional assistance where required.
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6. WELLNESS TOOLS AND DIGITAL CHECK-IN PLATFORMS
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Paper Kite may provide digital tools including wellbeing check-ins, wellness tracking, reflection journals, trend charts, or self-assessment tools.
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These tools are intended for general wellness awareness and self-reflection only.
They:
• Are not medical devices
• Are not diagnostic tools
• Do not provide treatment recommendations
• Should not be relied upon for clinical decision-making
• Are not intended for crisis assessment or emergency response
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Any scores, trends, reflections, or insights generated are indicative only and should not be interpreted as professional health advice.
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7. EMERGENCY AND CRISIS SITUATIONS
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Paper Kite is not an emergency service.
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If you believe you or another person may be at immediate risk of harm, you should contact:
• 000 (Emergency Services Australia)
• Lifeline Australia — 13 11 14
• Beyond Blue — 1300 22 4636
• Your GP or local emergency department
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Our services are not suitable for crisis intervention or urgent mental health support.
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8. PARTICIPANT CONDUCT
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You agree to engage respectfully with:
• Mentors
• Staff
• Other participants
• Online communities
• Group sessions and digital platforms
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Paper Kite reserves the right to suspend or terminate access where behaviour is considered:
• Abusive
• Threatening
• Harassing
• Discriminatory
• Unsafe
• Disruptive
• In breach of these Terms
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9. PRIVACY AND CONFIDENTIALITY
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Paper Kite respects your privacy and handles personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth).
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By using our services, you consent to the collection and use of information reasonably required to:
• Deliver services
• Maintain accounts and member access
• Provide mentoring support
• Improve our programs
• Generate wellbeing tracking and reporting features
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While we take reasonable steps to protect your information, no online platform or digital transmission can be guaranteed completely secure.
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You are responsible for maintaining the confidentiality of your account credentials and access details.
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10. INTELLECTUAL PROPERTY
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All Paper Kite content remains the intellectual property of Paper Kite Wellness Collective unless otherwise stated, including:
• Program materials
• Frameworks
• Graphics
• Videos
• Worksheets
• Tools
• Written content
• Branding
• Digital resources
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You may not reproduce, distribute, modify, commercialise, or share our materials without prior written permission.
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11. WEBSITE AND PLATFORM AVAILABILITY
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We aim to maintain reliable access to our website and digital services; however, we do not guarantee uninterrupted availability.
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We may:
• Modify services
• Update content
• Suspend access
• Remove functionality
• Conduct maintenance
without prior notice.
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Paper Kite is not liable for temporary outages, technical interruptions, or data loss beyond obligations imposed under Australian law.
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12. LIMITATION OF LIABILITY
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To the maximum extent permitted by law, Paper Kite Wellness Collective excludes liability for any direct, indirect, incidental, consequential, special, or punitive loss, damage, injury, or claim arising from:
• Participation in programs
• Reliance on information provided
• Use of digital tools
• Website access
• Decisions made by participants
• Third-party services or links
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Nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law.
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13. THIRD-PARTY SERVICES AND LINKS
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Our website or programs may reference or integrate third-party services, websites, resources, or practitioners.
Paper Kite does not control and is not responsible for:
• Third-party content
• External websites
• External advice
• Third-party availability
• Services provided by external practitioners
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Accessing third-party services is at your own discretion and risk.
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14. PAYMENTS, MEMBERSHIPS AND CANCELLATIONS
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Where fees apply:
• Prices are listed in Australian Dollars (AUD)
• Payment terms will be communicated at purchase
• Memberships or subscriptions may renew automatically where disclosed
• Cancellation and refund terms will be outlined at the point of purchase
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Paper Kite reserves the right to suspend services for unpaid accounts.
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Unless required under Australian Consumer Law, change-of-mind refunds are not guaranteed.
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15. MINORS
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Participants under 18 years of age must have the consent of a parent or legal guardian to participate in Paper Kite programs or use our services.
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Parents and guardians remain responsible for monitoring the suitability of participation.
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16. CHANGES TO TERMS
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We may update these Terms and Conditions periodically.
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Updated versions will be published on our website and become effective upon publication.
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Continued use of our services constitutes acceptance of any updated Terms.
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17. GOVERNING LAW
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These Terms and Conditions are governed by the laws of the Australian Capital Territory (ACT), Australia.
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Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the ACT.
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18. CONTACT
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Paper Kite Wellness Collective
Website: www.paperkitewellness.com
Email: hello@paperkitewellness.com
Location: Australian Capital Territory, Australia
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IMPORTANT NOTICE
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By accessing this website, participating in our programs, or using any Paper Kite tools or services, you acknowledge that:
• You understand the nature and limitations of our mentoring and wellness services
• You participate voluntarily
• You remain responsible for your own wellbeing and decisions
• Paper Kite does not provide clinical or emergency services
• You have read and accepted these Terms and Conditions